Payments & Refund Policy

This Payment Policy is an electronic contract that sets out the legal binding terms of use for making payment to purchase membership service on this website. This Payment Policy can be modified by Service Provider at any point of time. Any such modifications will become effective as per the discretion of Service Provider. By accessing SKANDAMATRIMONY.COM and making payment, you accept this Payment Policy and agree to all of the terms, conditions and notices contained or referenced herein.

SKANDAMATRIMONY.COM offers a wide range of Indian and International payment options. User can make payments using major Credit Card, Debit Card, Net Banking (Indian Banks Only) and by UPI as well.

Every payment transaction you do on 'SKANDAMATRIMONY.COM' is 100% secure. All payments are processed using highly secured Phonepe & PayU Payment Gateways. This gateway uses one of the highest security levels available in the industry. To provide you with highest level of security of the sensitive data SKANDAMATRIMONY.COM does not collect and store any payment related data (Credit/Debit Card and Account details). We redirect you to secure site of our Payment Gateway partners to enter sensitive payment data directly on the interface provided by them.

SKANDAMATRIMONY.COM uses third party payment gateway and failure in these gateways would be communicated to the users as it is.Extra currency/conversion/charges/deductions/error issues from payment gateway shall not be the responsibility of SKANDAMATRIMONY.COM

All membership purchases at SKANDAMATRIMONY.COM are final. Service Provider does not refund or cancel any membership fees. Membership is co-extensive with the profile. Membership expires as soon as the profile is deleted or terminated, and cannot be reactivated. No refunds will be made in case profile is deleted or inactivated or terminated. Any exceptions to refund policy will be made at the sole discretion of SKANDAMATRIMONY. Only in situation where user upgrades to a higher package, then SKANDAMATRIMONY management may decide to adjust the money for unused month(s). No refund will be made if you upgrade in the last month of the membership plan. Refunds, if any, will be made in Indian Rupees and will be processed within 3 weeks. In case of international credit/debit card the Payment Gateway will convert it to equivalent amount in your local currency at the time of refund. The currency conversion rate at the time of refund will be applicable here. In addition, banks and issuing authorities may deduct some additional fee which Service Provider will not be responsible for.

Ideally, for online payment using Credit Card, Debit Card and Net Banking, the account/membership plan will be activated within 24-48 hours. If you are using check/cheque/draft, then the account/membership plan will be activated within 48 hours after the payment realization in Service Provider account. In case of Public holidays/National Holidays/Bank Holidays or in case of any technical issue in payment clearance this activation may take some more time.

Your package will expire once the duration for which you have purchased membership is over. You can renew your package 30 days prior to its expiration to continue accessing the features.

We will not give any Guarantee / assurance for settlement of Marriage.

Service Provider does not warrant that the Services will be uninterrupted or error-free. Service Provider provides the service on an "As Is" basis. However, Service provider will take all necessary and important steps to provide its users error free, uninterrupted user experience. There may be delay and interruption in the availability of the services. The Users/Members should acknowledge that use of the services is solely at their cost and risk. Service Provider is not responsible for suspension of the Services, irrespective of the reasons for such interruption/suspension.